FAQ

We are the Factory from Guangzhou China. And we have been operating baby safety products since 2015.

Yes, Our factory has passed the verification of BSCI and ISO 9001 and holds BSCI certificate and ISO 9001 certificate.

We entrust third-party testing companies such as SGS and TUV to conduct safety testing for each of our products, and each product has safety testing reports applicable to children's products such as ASTM1004, EN1930, EN12227, as well as CPC safety certificates.

We are a B2B factory specializing in bulk purchasing (serving brands, distributors, cross-border e-commerce sellers, etc.) and do not offer retail for individual consumers.

If you have purchasing needs, simply contact us via email at ana@cntusunny.com with your specific requirements (e.g., product models, quantities, customization needs).

We will provide you with detailed product catalogs, specifications, and accurate quotes within 24 hours. After confirming order details, we will immediately arrange production and shipment to offer you one-stop purchasing service.

Our minimum order quantity for each product is 500 sets. If you need to test the product quality through samples first, we can also arrange a small amount of samples for you.

Standard products: 4-5weeks; Customzied products: 6 weeks after sample approval.

We accept: EXW(Ex Works), DDP(Delivered Duty Paid), and FOB Guangzhou(Free On Board) . 

Our products all adhere to the design concept of ready to use. As long as you have a screwdriver, you can install all of our products. Some products can even be installed and used without any tools.

Smaller boxed items are normally packed in secure brown box or a transparent bag. Fragile items will be brown boxed. Larger items such as baby gate will be dispatched in their standard boxes.

The following are the payment methods we accept: T/T(bank transfer), L/C.

We implement strict quality control measures before shipment.

Defective product handling: If the product you receive has manufacturing defects, please notify us within 7 days of receipt. You must provide clear photos or video evidence of the defect. After verification, we will arrange for a replacement part or a replacement in your next order.

Sure, we can specify a specific delivery date for our customized goods. For specific information, please contact ana@cntusunny.com .

The TUSUNNY website complies with the highest security standards so you can preview our webpage with confidence.

Please rest assured that we have a comprehensive privacy policy. Your enterprise information, contact details or procurement requirements will not be disclosed to any third party. All data is solely used to provide you with procurement services.